العربية

Privacy Policy

Assalamu Alaikum

At Pixeleers, we respect your privacy as a fundamental Islamic and legal right. Islam places great emphasis on privacy (الستر) and protecting trusts (الأمانة). The Prophet Muhammad ﷺ said: "Whoever conceals the faults of a Muslim, Allah will conceal his faults in this world and the Hereafter." We apply these teachings to how we handle your personal information.

This Privacy Policy explains how we collect, use, and protect your personal information in compliance with UK GDPR and aligned with Islamic principles of trustworthiness (Amanah) and privacy respect.

Last Updated: October 25, 2026

1. Who We Are & Information We Collect

1.0 Data Controller

Data Controller: Pixeleers Ltd Company Number: 16884806 Registered Office: 71-75 Shelton Street, Covent Garden, London, WC2H 9JQ Contact: mohyddin@pixeleers.com Data Protection Contact: Mohyddin Tash ICO Registration Reference: ZC216395

1. Information We Collect

1.1 Information You Provide

Contact Forms:

Consultation Bookings (Cal.com):

Service Inquiries:

1.2 Analytics & Website Performance (Privacy-First)

We use Microsoft Clarity, a privacy-first tool chosen to honor both UK data protection law and Islamic values of privacy (الستر - concealment of private matters).

Why This Tool Instead of Google Analytics:

Most studios use Google Analytics, which transfers your visitors' data to US servers, a practice ruled illegal by EU courts. As a UK-based studio serving the global Muslim business community, we hold ourselves to a higher standard of Amanah (trustworthiness).

Microsoft Clarity (Session Recordings & Heatmaps):

We partner with Microsoft Clarity to capture how you use and interact with our website through behavioral metrics, heatmaps, and session replay to improve our products and services.

What Clarity Collects:

Privacy Protections:

How Microsoft Protects Your Data: For details on how Microsoft collects and uses your data, please see the Microsoft Privacy Statement.

Why We Use This: Many Muslim business owners tell us "I don't know why my website isn't converting." Heatmaps help us identify user experience issues without invasive tracking.

Legal Basis: Legitimate interest (GDPR Article 6(1)(f)) - improving website performance balanced against your fundamental right to privacy.

Cookies:

Bot Protection (Cloudflare Turnstile):

When you submit our contact form, your IP address is sent to Cloudflare's Turnstile service to verify you're a real visitor and not an automated bot. This is separate from our analytics tools above. See Cloudflare's Privacy Policy for how Turnstile handles this data.

1.3 Information We Don't Collect

In line with Islamic privacy values and ethical practices:

2. How We Use Your Information

2.1 Primary Purposes

Service Delivery:

Business Operations:

Legal Compliance:

2.2 Marketing Communications

We do not currently operate a newsletter or marketing mailing list. If we introduce one in the future, it will be opt-in only, with an unsubscribe link in every email, and this policy will be updated accordingly before launch.

2.3 Islamic Business Ethics

We use your data according to Islamic principles:

Under UK GDPR, we process your data based on:

3.2 Contract

3.3 Legitimate Interest

4. Third-Party Services

4.1 Services We Use

Cal.com (Booking System):

Cloudflare (Hosting & CDN):

Microsoft Clarity (Session Analytics):

Cloudflare Turnstile (Bot Protection):

Resend (Transactional Email):

4.2 No Data Selling

5. Data Security

5.1 How We Protect Your Data

Technical Measures:

Organizational Measures:

5.2 Data Breach Protocol

If a breach occurs:

5.3 Islamic Trust (Amanah)

We treat your data as an Amanah (trust):

6. Your Rights (UK GDPR)

6.1 Right to Access

6.2 Right to Rectification

6.3 Right to Erasure ("Right to be Forgotten")

6.4 Right to Restrict Processing

6.5 Right to Data Portability

6.6 Right to Object

6.7 Automated Decision-Making

6.8 How to Exercise Rights

Contact us at mohyddin@pixeleers.com with:

7. Data Retention

7.1 How Long We Keep Data

Active Projects:

Completed Projects:

Website Analytics:

7.2 Deletion

After retention periods:

8. Cookies Policy

8.1 What Are Cookies

Small text files stored on your device to:

8.2 Types of Cookies We Use

Essential Cookies (Always On):

Preference Cookies (Stored Locally):

8.3 Managing Cookies

8.4 Third-Party Services

9. Children's Privacy

10. International Transfers

10.1 Data Location

10.2 Safeguards

11. Changes to This Policy

11.1 Updates

11.2 Notification

12. Contact & Complaints

12.1 Data Protection Contact

Email: mohyddin@pixeleers.com Subject: Privacy Policy / Data Protection Query

We aim to respond within 48 hours, insha'Allah.

12.2 Complaints

If unsatisfied with our response:

UK Information Commissioner's Office (ICO):

You have the right to complain to the ICO about our data practices.

13. Special Considerations

13.1 Islamic Privacy Values

We honor Islamic teachings on privacy:

13.2 Halal Data Practices

14. Summary

We collect information you provide and basic usage data.

We use it to deliver services, improve our website, and communicate (with consent).

We protect it with strong security and GDPR compliance.

You control it with full rights to access, correct, delete, and port your data.

We respect it according to Islamic values and UK law.

Questions?

If anything is unclear or you have questions about privacy:

📧 Email: mohyddin@pixeleers.com 🌐 Website: https://pixeleers.com 📍 Location: Birmingham, United Kingdom

Jazakallahu Khairan for trusting us with your information. We treat it as an Amanah and protect it with the utmost care.

Document Version: 1.3 Last Updated: October 25, 2026 Next Review: February 18, 2027 GDPR Compliant: Yes ICO Registration: ZC216395